All information shared in treatment is confidential except in circumstances governed by law. Information will only be shared when requested and permitted by you through a written release of information. We provide a safe and private environment for our clients. Legal exceptions to confidentiality include:

•  When a client is intent on hurting self or others
•  When there is reason to suspect the abuse or neglect of a minor
•  When records or information are ordered by a court of law

•  Initial Consultation (20-minutes): FREE
•  Individual Session: Varies based on clinician, please check each clinician’s booking page. (You may be eligible for reimbursement. Check this post for details about out-of-network benefits.)
• In network with Anthem, Highmark, Optum/United Healthcare, Geisinger, Quest, and Aetna (including Student Health), etc.

Yes. Invoices can be downloaded from the client portal for your record keeping.

Please note that late cancellation and missed appointment fees are not eligible for reimbursement from insurance companies and are not considered eligible expenses for HSAs or FSAs

Your appointments are very important to us. They are reserved especially for you. We understand that sometimes schedule adjustments are necessary. Therefore, we require at least 48 hour notice for cancellations or rescheduling of appointments.

Please understand that when you forget, cancel, or change your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waitlist miss the opportunity to receive services.

Any appointment missed, late canceled, or changed without 48 hour notice will result in a charge of $100. It will not be covered by insurance.

• Email Address: admin@simplehealingtherapy.com
• Fax Number: 484-848-5182
• Phone Number: 267-209-0802

Unfortunately we do not provide sessions through text messages or phone calls.